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Business Game

Source: Business Strategy Lecture Video

Business Strategy Lecture

Table of Contents

  1. Introduction to Strategy
  2. Porter's Basic Strategies
  3. Strategy Types & Examples
  4. Industry Analysis & Strategy Selection
  5. Organizational Management Structures

Introduction to Strategy

What is Strategy?

Strategy is used in business and military contexts:

  • Strategy = The end goal, the bigger picture, where we want to be
  • Tactics = The way/methods to get there

Business Strategy Goal

Create a sustainable competitive advantage over other companies

When executed well, strategy allows a company to:

  • Gain advantage over competitors
  • Earn more revenue
  • Be competitive in specific segments or regions

Porter's Basic Strategies

The simulation implements Porter's basic strategies globally. Three key questions define your strategy:

Three Strategic Questions

QuestionOptions
Geographic ScopeLocal OR Global
Market ScopeNiche OR Broad
Competitive AdvantageCost Leadership OR Differentiation

Strategy Visualization


Strategy Types & Examples

1. Local Niche Cost Leader

Positioning: Focus on Low Tech segment, one or two regions

Product Strategy:

  • 3-4 products in Low Tech segment only
  • All products positioned for cost-sensitive customers
  • Lower prices = priority

Real World Example: Low-cost airlines (e.g., Cyprus, Greece routes)

  • Don't fly worldwide, only nearby destinations
  • Provide local service with cost leadership

Why Multiple Products in Same Segment?

Market Share Advantage:

  • With 1 product among 6 competitors = 1/6 ≈ 16% market share
  • With 2 products among 7 total = 2/7 ≈ 28% market share

Synergistic Benefits:

  • Sales channels are shared across products in same segment
  • If investing $1M in sales for each of 2 products = effectively $2M channel investment
  • Competitors with 1 product need $2M investment to match
  • Result: Less sales expense per product + higher accessibility

Cost Reduction Methods in Simulation

MethodImpact
AutomationReduces labor costs
Reduce Service Life/MTBFLowers material costs
HR InvestmentProduction team training → fewer employees needed
Plant LocationConsider labor costs, shipping, tariffs

Real World Cost Reduction: Low-Cost Airlines

  • Standardization: Same aircraft type → less training needed
  • Bulk Purchasing: Volume discounts on aircraft
  • Fees: Food, luggage, seat selection (mainly to disincentivize baggage = less fuel)
  • Airport Choice: Secondary airports (e.g., Luton vs Heathrow) → cheaper landing fees
  • New Fleet: Better fuel efficiency, less maintenance
  • Quick Turnaround: 15-20 minutes between flights

Key Insight: Fees aren't the main profit source; biggest savings come from fuel efficiency, maintenance, and airport costs.

Implementation Strategy

  • Automation Level: High automation required
  • Material Costs: Minimum
  • Factory Utilization: Produce at high capacity
  • Margins: Maintain profitable margins while staying competitive

2. Local Niche Differentiator

Positioning: Focus on High Tech segment, one or two regions

Product Strategy:

  • 3-4 products in High Tech segment
  • Products positioned at ideal spot (upper right of perceptual map)
  • Best performance = priority

Key Success Factors:

FactorImportanceWhy?
R&DCriticalMust offer best performance
Time to MarketCriticalBe first with new products
PositioningHighKeep products at ideal spot
Regional KitMediumTakes 3 months, plan ahead!
PricingAbove averagePremium pricing strategy
Marketing BudgetHighPromo + Sales investment

HR Focus for Differentiators

Priority: R&D Scientists recruitment & training

  • Shortens development time
  • Maintains innovation edge
  • Can also support sales team training for increased demand

Product Management Considerations

Challenge: As market evolves, segments separate

  • Low Tech circle moves differently than High Tech
  • Products at ideal spots become increasingly important
  • Need continuous R&D to stay ahead

3. Global Niche Cost Leader

Same as Local Niche Cost Leader, but:

  • Serve ALL regions (not just 1-2)
  • Higher investment requirements
  • More complex capacity planning

Plant Location Strategy

Considerations:

FactorOptimal Location
Market SizeLargest market for segment
Shipping CostsCentral location or near major markets
Labor CostsLow labor cost regions

For Low Tech (Cost Leadership):

  • Starting: US (good shipping to all regions)
  • Long-term: China (biggest Low Tech market + lowest labor costs)

For High Tech (Differentiation):

  • Option: Germany (2nd largest market, will surpass US)
  • Advantage: Lowest defect rates

Main Challenge: CAPACITY

Problem: Need massive capacity + high automation = expensive

Planning Requirements:

  1. Cannot go global immediately
  2. Must balance demand creation with production capacity
  3. Don't create demand without products to sell
  4. Don't overbuy capacity without demand

Strategy: Plan ahead, expand capacity progressively as you enter new markets


4. Global Niche Differentiator

Example: Rolls-Royce

Strategy:

  • High-end products globally
  • Performance segments only
  • High prices worldwide

Why Easier Than Cost Leadership?

Lower Initial Investment:

  • Can start with LOW automation
  • Customers willing to pay premium prices
  • Don't need high automation from day 1
  • Can increase automation later for better margins

Capacity Planning:

  • Less pressure than cost leadership
  • Premium pricing covers higher per-unit costs
  • Easier to balance investment and returns

5. Global Broad Cost Leader

Example: IKEA

Strategy:

  • Serve BOTH Low Tech and High Tech segments
  • ALL regions
  • Cost leadership across the board

IKEA's Sustainable Competitive Advantage

How IKEA Reduces Costs:

  1. Customer Assembly

    • No labor costs for assembly
    • Customers convinced it's "fun" to build furniture
  2. Customer Shipping

    • Flat packaging fits in cars
    • Customers transport products themselves
    • Eliminates delivery costs
  3. Flat Packaging Benefits

    • Reduced shipping costs in supply chain
    • Lower warehouse costs (efficient storage)
    • Store = warehouse (no separate facility needed)
  4. Standardization

    • Common components across products
    • Bulk purchasing power
    • Simplified logistics

Result: No competitor can match their cost structure

Broad Strategy Characteristics

Product Positioning:

  • Products span both segments
  • Some products in Low Tech circle
  • Some products overlap both circles (serve both markets)

Market Coverage:

  • Don't leave any market to competitors
  • Capture demand from both segments
  • Higher initial sales volume

Challenges & Complexity

Product Management:

  • 2 products serve BOTH segments
  • Must forecast demand from Low Tech AND High Tech for each product
  • More complex calculations: Units from Low Tech + Units from High Tech

Example Calculation:

Product A Total Demand = Low Tech Demand + High Tech Demand
Need to analyze each segment separately, then combine

Marketing Complexity:

  • Different promotional needs per segment
  • Sales channels shared within segment
  • Must manage expectations across different customer types

R&D Challenge:

  • As markets evolve, segments separate
  • Overlap area becomes smaller
  • Harder to stay relevant to both markets
  • Niche competitors may become stronger in later rounds

Management Workload:

  • If global → calculations for EVERY market
  • Each product needs dual-segment analysis
  • Significantly more decision-making required

6. Global Broad Differentiator

Example: Apple

Strategy:

  • High-end products
  • Both segments
  • Global presence

Apple Product Portfolio

Positioning on Perceptual Map:

  • iPhone 16 (latest): Top right (High Tech ideal)
  • iPhone 15, 14: Still relevant for High Tech, not for Low Tech
  • Regional kits applied to all products

vs. Cost Leader Alternative:

  • Xiaomi: Broad Cost Leader
    • Serves everyone
    • Lower cost positioning
    • Broader accessibility, lower prices

Apple Differentiation:

  • Premium positioning
  • Latest technology
  • Relevant across markets but at high-end

7. Local Broad Cost Leader

Same as Global Broad Cost Leader

  • Limited to 1-2 regions instead of worldwide
  • All other characteristics identical

8. Local Broad Differentiator

Same as Global Broad Differentiator

  • Limited to 1-2 regions instead of worldwide
  • All other characteristics identical

Strategy Comparison Matrix

Strategy TypeGeographicMarketFocusInvestmentComplexityCompetition Risk
Local Niche Cost1-2 regionsLow Tech onlyPriceHigh automationMediumLow (sustainable)
Local Niche Diff1-2 regionsHigh Tech onlyPerformanceR&D heavyMediumMedium
Global Niche CostAll regionsLow Tech onlyPriceVery HighHighLow (sustainable)
Global Niche DiffAll regionsHigh Tech onlyPerformanceModerate startLow-MediumMedium-High
Local Broad Cost1-2 regionsBoth segmentsPriceVery HighHighLow
Local Broad Diff1-2 regionsBoth segmentsPerformanceHighHighMedium-High
Global Broad CostAll regionsBoth segmentsPriceExtremely HighVery HighLow (if achieved)
Global Broad DiffAll regionsBoth segmentsPerformanceHighVery HighHigh

Which Strategies Are Most Difficult?

Most Complex to Implement: BROAD Strategies

Why Broad is Challenging:

  • Serve different segments with different requirements
  • Different demand patterns
  • Different customer needs
  • More products to manage
  • More forecasting complexity

Short-term Advantage:

  • Access to both markets immediately
  • Higher initial revenue potential

Extreme Strategies: Cost Leadership

Why Difficult in Short-Term:

Starting Position:

  • First product starts in the MIDDLE of perceptual map
  • If you immediately move to High Tech → product exits Low Tech circle
  • Loss: 2/3 of market (Low Tech is larger)
  • First companies to do this lose significant sales

Major Investment Challenge:

Starting Capital: ~$15M first year

What's Needed:

  • High automation for products
  • Large capacity for multiple products
  • Need to launch 3-4 products quickly

The Problem:

  1. Invest heavily in capacity & automation
  2. Raise significant capital
  3. Can't reduce prices initially (need to cover costs)
  4. High demand but need profitable margins
  5. Planning is VERY difficult

Long-term Advantage:

  • Once established (Round 4-5): high automation, large capacity
  • Competitors CAN'T easily imitate
  • Takes too much time to catch up
  • Sustainable competitive advantage (like IKEA)

Moderately Complex: Differentiator Strategies

Easier to Enter:

  • Launch product in right position
  • Can compete relatively quickly
  • Less initial capital required

Challenge:

  • More susceptible to competition
  • Competitors can match positioning
  • Must constantly innovate
  • Expect competition throughout the game

Industry Analysis & Strategy Selection

How to Pick Your Strategy

Step 1: Industry Analysis

Analyze the following data:

Analysis AreaWhat to Examine
Growth RatesDifferent segments in each country over 8 years
Market SizeTotal quantities across 8 years by segment/region
Pricing TrendsPrice evolution by segment
Investment CostsCapital requirements for each strategy type
Plant LocationShipping costs, tariffs, labor costs, defect rates

Step 2: Competitor Consideration

Unknown Variables:

  • What will other companies do?
  • Need flexibility in your plan

Approach:

  • Develop Plan A (primary strategy)
  • Develop Plan B (alternative)
  • Decide pivot point (after Round 2-3?)
  • Understand when it's too late to change strategy

Step 3: Implementation Assessment

Team Capacity Questions:

  • Can your team manage this strategy's complexity?
  • Do you have the skills for this management style?
  • How will you coordinate decisions?

Complexity by Strategy:

  • Lowest Complexity: Global Niche Differentiator
  • Moderate Complexity: Niche strategies (local/global cost)
  • High Complexity: Broad strategies
  • Highest Complexity: Global Broad Cost Leader

Strategy Implementation Tactics

Once strategy is chosen, determine tactics for all 8 years:

Key Decisions Per Department:

DepartmentKey Decisions
R&DProduct positioning, regional kits, development priorities
MarketingProduct launch timing, regional entry, promo/sales budgets
ProductionCapacity purchases, automation levels, plant locations
FinanceCapital raising pace, budget allocation, profitability targets

Timeline Questions:

  • When to launch each product?
  • Which regions first?
  • When to go global (if applicable)?
  • When to invest in capacity/automation?

Organizational Management Structures

1. Functional Structure

Organization Chart:

Role Distribution (6 people):

  • CEO (overall strategy & coordination)
  • R&D Manager
  • Marketing Manager
  • Production Manager
  • Finance Manager
  • Business Intelligence (competitor analysis)

Advantages ✅

AdvantageDescription
ExpertiseEveryone becomes expert in their function
Steep Learning CurveDeep knowledge in specific area
Clear ResponsibilitiesEach person owns their domain

Challenges ⚠️

ChallengeImpact
Lack of CoordinationDepartments work in silos
Function ConflictsMarketing wants speed, R&D wants perfection, Finance wants budget control
Low Market AwarenessOnly CEO & Marketing Manager see full market picture
Forecasting NightmareMarketing Manager must forecast: 3 countries × 4 products = 12 scenarios
No RedundancyIf Marketing Manager gets sick, no one can cover
Specialization RiskOne person overwhelmed, others can't help

Who is Market-Aware?

  • CEO (partially)
  • Marketing Manager (fully - but overloaded!)

The Problem: Marketing Manager = sole person aware of all market dynamics across all products and regions


2. Product/Regional Manager Structure

Organization Chart:

Alternative: Regional Managers instead of Product Managers (same concept)

Role Distribution:

  • Each person manages ONE product completely
  • Responsible for: R&D, Marketing, Production for their product
  • One person takes Finance (company-wide)

Advantages ✅

AdvantageDescription
High RedundancyEveryone knows R&D, Marketing, Production
High Market AwarenessEach manager monitors market for their product
Simple Learning CurveAfter solo, everyone has necessary skills
AccountabilityClear ownership per product
Cross-CoverageAnyone can cover for sick colleague

Challenges ⚠️

ChallengeDescription
Must Master All FunctionsEach person needs R&D, Marketing, Production skills
Coordination IssuesProduct 1 manager wants high automation, Product 2 manager also wants it → budget conflict
Potential ConflictsCompetition for resources between products

Solution to Challenges:

  • Team meetings to coordinate
  • Everyone accepts overall strategy
  • Agree on pace and priorities
  • Align on investment timing

Popularity: Very popular management system for students (cultural fit for Israel)


3. One-Player Approach (Committee Management)

Structure:

Everyone is involved in every decision

Advantages ✅

AdvantageDescription
Shared KnowledgeEveryone knows everything
Better Decisions?Multiple perspectives on each issue
Full AwarenessEveryone monitors all aspects
No Responsibility FearShared accountability
DemocraticEveryone has input

Challenges ⚠️ (HUGE)

ChallengeImpactSeverity
Time-ConsumingEveryone discusses: R&D for 4 products × 3 countries × Marketing × ProductionCRITICAL
Averaging DecisionsCompromise solutions, not optimal onesHigh
Risky Decisions AvoidedGroup conservatismMedium
Dominant VoicesSome people don't contributeHigh
No Expertise FocusNo one becomes truly professional in any areaHigh
No Clear ResponsibilityWhen things fail, who's accountable?CRITICAL

Reality Check:

  • Works for Round 1-2 (1-2 products)
  • Becomes nightmare by Round 3-4
  • Many teams start this way → must change later

When It Works

Good for:

  • First 1-2 rounds only
  • Simple decisions
  • Building team cohesion initially

Must Change When:

  • Managing 3+ products
  • Operating in multiple regions
  • Time pressure increases

Even if you want everyone involved:

Required Structure

Before Meetings:

  1. Assign Responsibilities

    • Someone analyzes R&D
    • Someone analyzes Marketing
    • Someone analyzes Production
    • Someone analyzes Competitors
  2. Preparation Requirements

    • Each person comes with:
      • Data collected
      • Analysis completed (not raw data!)
      • Recommendations ready
  3. Meeting Process

    • Responsible person presents their area
    • Everyone discusses and decides
    • But ONE person owns the analysis

Key Principle:

Not everyone can do everything all the time - it just doesn't work!

Why This Works:

  • ✅ Maintains involvement for all
  • ✅ Ensures proper preparation
  • ✅ Speeds up decision-making
  • ✅ Creates accountability
  • ✅ Produces analyzed (not raw) information

Deliverable: Strategy Presentation

What to Prepare for Team Meeting

Template Provided: Use the uploaded template

Slide 1: Overall Strategy (Round 1 → Round 6-8)

Include:

  • Chosen strategy type
  • Geographic scope plan
  • Market scope (niche/broad)
  • Competitive advantage approach (cost/differentiation)
  • Timeline overview

Example:

Round 1-2: Start with 1 product, Local (US + Germany), Niche Differentiator
Round 3-4: Launch 2nd & 3rd products, maintain focus
Round 5-6: Expand to global (add remaining regions)
Round 7-8: Optimize and defend market position

Slide 2: Product & Market Launch Plan

Specify:

ElementDetails
RegionsWhich regions, in what order?
ProductsWhen to launch each product?
Market EntryTimeline for regional expansion

Example Timeline:

  • Round 1: Product A in US
  • Round 2: Product A in Germany, Product B in US
  • Round 3: Product B in Germany
  • Round 4: Product C launches...

Slide 3: Department Strategy

For Each Department:

R&D:

  • Positioning targets
  • Regional kit timing
  • Development priorities

Marketing:

  • Promo budget approach
  • Sales budget approach
  • Regional entry strategy

Production:

  • Capacity investment plan
  • Automation roadmap
  • Plant location strategy

Finance:

  • Capital raising plan
  • Budget allocation priorities

Slide 4: Team Management Structure

Specify:

  • Management approach (Functional/Product/Mixed)
  • Role assignments
  • Decision-making process
  • Meeting structure
  • Coordination mechanisms

Key Takeaways

Strategy Success Factors

  1. Plan Long-Term (all 8 years)
  2. Understand Your Market (growth, prices, demand)
  3. Know Your Costs (investment requirements)
  4. Match Team Capability (can you execute?)
  5. Stay Flexible (Plan A & B)
  6. Coordinate Well (management structure matters)

Common Pitfalls to Avoid

  • Don't: Create demand without capacity
  • Don't: Buy capacity without demand
  • Don't: Choose strategy without team capability assessment
  • Don't: Use one-player approach beyond Round 2
  • Don't: Forget to analyze competitors
  • Don't: Ignore the importance of timing

Success Formula

Strategic Planning
+ Tactical Execution
+ Team Coordination
+ Market Awareness
+ Continuous Adaptation
________________________________
= Sustainable Competitive Advantage

Next Steps

  1. Holiday Assignment: Think about strategy choice
  2. Industry Analysis: Use provided data to analyze markets
  3. Team Discussion: Agree on approach
  4. Pre-Competition Meeting: Present your strategy plan
  5. Execute: Implement with discipline over 8 rounds

Remember: All strategies can be profitable if executed well. The key is execution quality, not just strategy choice.